CALL CENTER · BPO
Beyond calls: Transforming Healthcare operations
We support private clinics in the U.S. with bilingual agents,
automation solutions, and measurable results. We optimize your operations, reduce costs, and improve the patient experience.
With over 18 years of experience in the healthcare industry,
we help clinics in the U.S. and Latin America grow with bilingual, automated, and results-driven solutions.
We are your strategic partner for streamlining operations, cutting costs, and elevating the patient experience.
INBOUND
INPUT
MANAGEMENT
​
Appointment management​
Patient support
​
Bilingual assistance for every
critical interaction.
​
​
OUTBOUND
EXIT
MANAGEMENT
​
Reminders
​
Follow-ups, and efficient contact strategies to reduce no-shows and increase revenue.
OMNICHANNEL
DIGITAL · VIRTUAL
AUTOMATED
Bots​
IVR​
SMS
​
and integrated tools that automate workflows and boost productivity.
TELEMED DESIGNS PERSONALIZED SOLUTIONS FOR YOUR NEEDS
More than 18 years of experience handling clients from a wide range of sectors allow us to offer different services with high added value
OUR PURPOSE IS TO OFFER THE BEST SERVICES AND TOOLS
Multichannel and virtualization
Lowering costs
Innovation
Latest technology platform
Satisfied clients rate the quality of our services
Valuable information for decision making
Guaranteed continued support
A YEAR OF TELEMED
Health
Portfolio management
Back office
Virtual support
